This Privacy Policy is part of, and should be read together with, our Terms and Conditions and our Cancellation and Refund Policy.

Overview

ITC Academy is committed to respecting the privacy of its visitors and trainees. This policy explains how we collect, use, and protect your personal data when you interact with our website and training services.

A. Data We Collect

• Personal identification data: full name, phone number, email address, and physical address.
• Course registration data: the selected course, academic qualification, and attendance and assessment records.
• Employment data: your CV and any documents attached when applying for an advertised job.
• Payment data: details of payments required to complete registration (bank card details are not stored on our servers).
• Technical data: IP address, browser and device type, and browsing history on the site via cookies.

B. Purposes of Data Use

• Completing course registration procedures and following up on the training process.
• Communicating with you regarding course schedules, invoices, or any updates related to your account.
• Processing job applications and communicating with suitable candidates.
• Improving site content and user experience, and conducting internal statistical analysis.
• Sending marketing or promotional messages about new courses and offers.

C. Sharing Data with Third Parties

• We do not share your personal data with any external party.
• Limited data may be shared with electronic payment service providers solely to complete payment transactions.
• Data may be disclosed if required by law, or at the request of competent judicial or official authorities.

D. Cookies

The site uses cookies to improve performance and remember your preferences while browsing. You can control or disable cookie settings through your browser settings, noting that doing so may affect some site functions.

E. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse; however, the security of data transmission over the internet cannot be guaranteed absolutely.

F. Data Retention Period

Your data is retained for the duration of your course registration and for the period necessary thereafter for legal or administrative purposes, after which it is securely deleted or anonymized.

G. Your Rights Regarding Your Data

• The right to request correction of any inaccurate data.
• The right to request deletion of your data, subject to any legal obligations requiring its retention.
• The right to object to the use of your data for marketing purposes, or to unsubscribe from promotional newsletters.

To exercise any of these rights, you may contact us through the contact details below.

Contact Us